We know many of you have questions and concerns about the coronavirus COVID-19.
Rest assured that Raleigh Pediatrics is actively monitoring this changing situation in order to best be prepared to care for and protect our patients, their families and our staff.
There is so much information floating around on news outlets and social media that it is difficult to determine what is current or accurate. Please be sure that you are monitoring trustworthy sources for your information.
This situation continues to evolve with new information becoming available almost daily. As a result, the best resource for the most up-to-date information is available on the North Carolina Department of Health & Human Services webpage https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina
Additional information can also be found on the Centers for Disease Control (CDC) website.
We have implemented a process following the CDC recommended screening questions. You will receive these questions in the “Pre-Visit” interview by email/text that you may receive for all scheduled appointments in either location. Please utilize pre-visit and answer these questions carefully so that we can confidently provide the best care for your child and all of our patients. If you cannot complete the screening questions through pre-visit, you will be asked those same questions on the Phreesia pad in the waiting room in both offices.
Anyone who screens positive and is recommended to have testing completed will be tested following the North Carolina DHHS guidelines. The process for completing this test is changing on a regular basis so we cannot include that detail here, but please know that we are monitoring instructions from the Division of Public Health for healthcare facilities on a daily basis.
Please be aware that Raleigh Pediatrics is not able to test for COVID-19. At this time, only the NC Department of Health & Human Services is authorized to order these tests based on the screening criteria and symptoms. All testing is coordinated through the state lab. The CDC has no plans to make COVID-19 testing available at physician offices or community hospitals at this time.
What can you do now?
The most important thing you can do is to keep yourself and
family safe by:
Practicing good hand hygiene – washing with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer.
Avoiding close contact with people who are sick and stay home if you are not feeling well. Do not send your child to school if they are not feeling well. Influenza, along with many other significant respiratory viruses, is still widespread throughout the state. Please do not contribute to the spread of these or other illnesses by continuing to go to work, school or other public locations.
Avoiding touching your eyes, nose and mouth with non-sanitized hands.
The CDC recommends that you seek medical advice if you or a close contact have spent time in restricted countries during the past 14 days and feel sick with fever, cough, or difficulty breathing. Please call us before coming to the office doctor’s office and tell us about your or your child’s recent travel and symptoms.
Make sure your child and family are up to date on their vaccinations including the flu vaccine. We are still administering flu vaccine and it is not too late to be vaccinated for this season.
We will continue to update our posted information as new details
or instructions become available. You
can call and speak with one of our advice nurses during office hours if you
have a specific question about your child’s health but please remember that our
call volume is high due to this and other illnesses that are currently circulating
in our community.
If you have general questions or concerns about COVID-19, the North Carolina Division of Public Health has established a call line at 1-866-462-3821 to address general questions about coronavirus from the public.
Thank you for entrusting your child’s care to Raleigh Pediatric Associates