Raleigh Office

(919) 872-0250

Garner Office

(919) 779-6423

After Hours

(919) 831-5394

Whats New

Update to information regarding Coronavirus (COVID-19) 3/13/2020

Raleigh Pediatrics continues to actively monitor this changing situation in order to best be prepared to care for and protect our patients, their families and our staff.

In order to reduce the risk to our patients and their families, we are requesting that you limit the number of people who come into the office with patients.  Please do not bring siblings unless there is absolutely no alternative. 

If you decide not to come for a pre-scheduled appointment, please be sure to call and cancel as soon as possible in advance of the appointment time. 

Screening

We continue to rely on our prescreening tool to identify patients who have an exposure risk before you come into the office.   Please utilize pre-visit that you receive by text or email and answer these questions carefully so that we can confidently provide the best care for your child and all of our patients. 

If you cannot complete the screening questions through pre-visit, you will be asked those same questions on the Phreesia pad in the waiting room in both offices however we would prefer to know the potential risk before you arrive onsite. 

Information:

With so many sources it can be difficult to determine what is current or accurate.  Please be sure that you are monitoring trustworthy sources for your information. 

https://www.healthychildren.org/English/health-issues/conditions/chest-lungs/Pages/2019-Novel-Coronavirus.aspx

What can you do now? 

WASH YOUR HANDS! 

  • Wash your hands often with soap and water for at least 20 seconds.

Cover a cough or sneeze

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Don’t touch

  • Avoid touching eyes, nose or mouth with unwashed hands.

Keep your distance

  • Avoid close contact with people who are sick

Stay home

  • If you experience respiratory symptoms like a fever or cough, stay home

Clean surfaces

  • Clean and disinfect frequently touched objects and surfaces.

Get help

  • Call our office if you feel like you have been exposed and experience symptoms of COVID-19 such as fever, cough or difficulty breathing

Make sure your child and family are up to date on their vaccinations including the flu vaccine. 

Testing

At this time, widespread testing has not been recommended and would overwhelm the limited testing supplies.  When or if that changes, we will change our triage process accordingly. 

If a patient screens positive, they will be evaluated following the current NCDHHS guidelines for appropriate testing and or self-quarantine instructions.


Further questions? 

We will continue to update our posted information as new details or instructions become available.  You can call and speak with one of our advice nurses during office hours if you have a specific question about your child’s health but please remember that our call volume is high due to this and other illnesses that are currently circulating in our community. 

If you have general questions or concerns about COVID-19, the North Carolina Division of Public Health has established a call line at 1-866-462-3821 to address general questions about coronavirus from the public. 

Thank you for entrusting your child’s care to Raleigh Pediatric Associates .  3/13/2020

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